International shipping
We ship worldwide via Japan Post's Express Mail Service (EMS).
*Shipping overseas will be by Japan Post's International Express Mail Service (EMS).
EMS fees vary by region. Please refer to the EMS fee table below.
・China, South Korea, Taiwan : 2,500yen
・Other Asia : 3,500 yen
・Oceania, Canada, Mexico,The Near and Middle East, Europe: 5,000 yen
・America, Central and South America,Africa : 6,000 yen
*Customers are responsible for any customs duties and taxes required upon receipt of the product.
*We are not responsible for any lost, stolen or damaged packages during delivery.
*You will receive a confirmation email immediately after placing your order.
Once your item has shipped you will receive a separate email with tracking information.
If you do not receive a confirmation email immediately after placing your order,
Please change your email address to 【info@tomoe-ya.com】.